Powered by AirHelp

Flight Protection
Claim Up to €600

Your flight was delayed, cancelled or overbooked? Under EU Regulation EC 261/2004 you could be entitled to compensation of up to €600 per passenger. BlueGo makes it effortless — powered by AirHelp, the world's largest flight compensation company.

Get your eSIM now

What is EU Regulation EC 261/2004?

European Regulation EC 261/2004 is an EU law that protects air passenger rights. It requires airlines to compensate passengers for flight disruptions that are within the airline's control. This regulation applies to all flights departing from an EU airport, or arriving in the EU on an EU-registered airline.

Flight Delays

Arrived 3+ hours late at your destination? You may be entitled to compensation between €250 and €600 depending on flight distance.

Cancellations

Flight cancelled less than 14 days before departure? You could claim full compensation unless the airline offered suitable alternative transport.

Denied Boarding

Denied boarding due to overbooking? You are entitled to immediate compensation regardless of the circumstances.

How Much Can You Claim?

Compensation amounts are fixed by EU law and depend on flight distance — not your ticket price.

Distance
Delay
Amount
Up to 1,500 km
3+ hours
€250
1,500 – 3,500 km
3+ hours
€400
Over 3,500 km
4+ hours
€600

Amounts apply per passenger. All passengers on the same booking can claim individually. Claims can be filed up to 3 years after the disruption in most EU countries.

How It Works

Three simple steps to get your compensation. No paperwork, no legal hassle.

Step 1

Claim in 2 Minutes

Add your flight number at checkout and activate Flight Protection. Fast, simple, and secure.

Step 2

We Handle Everything

AirHelp builds your case and negotiates directly with the airline so you don't have to.

Step 3

Get Compensated

The airline pays up and we transfer the compensation directly to your bank account. Up to €600 per passenger.

Trusted Partner

Why AirHelp?

AirHelp is the world's largest and most trusted flight compensation company, having helped over 2 million passengers claim what they're owed.

2M+

Passengers Helped

Claims processed since 2013

€600

Max per Passenger

Fixed by EU regulation

98%

Court Win Rate

When airlines refuse to pay

€0

If You Lose

No win, no fee — guaranteed

Am I Eligible for Flight Compensation?

EC 261/2004 applies to a wide range of situations. Here are the key eligibility criteria:

You ARE Eligible If:

  • Your flight departed from any EU/EEA airport
  • Your flight arrived in the EU on an EU-registered airline
  • Your flight was delayed 3+ hours at arrival
  • Your flight was cancelled less than 14 days before departure
  • You were denied boarding (overbooking)
  • The disruption happened within the last 3 years

NOT Eligible If:

  • The disruption was caused by extraordinary circumstances (severe weather, strikes, security threats)
  • You were informed of the cancellation 14+ days in advance
  • The airline offered a suitable alternative flight
  • The delay at arrival was less than 3 hours
  • The flight departed from outside the EU on a non-EU airline

Frequently Asked Questions

How long does a claim take?

Most straightforward claims are resolved within 2–6 weeks. If the airline disputes the claim, it can take several months — but AirHelp handles everything at no additional cost.

What does it cost?

BlueGo Flight Protection operates on a "no win, no fee" basis. If your claim is successful, a service fee is deducted. If it fails, you pay nothing.

Do I need to keep my boarding pass?

While a boarding pass helps, it's not strictly required. AirHelp can verify your booking through airline databases using your booking reference.

Can I claim for flights from years ago?

In most EU countries you can claim for disruptions up to 3 years in the past. Some countries allow up to 6 years. The sooner you file, the better.

What if my connecting flight was delayed?

If you arrived at your final destination 3+ hours late due to a missed connection caused by the airline, you're eligible.

Does this apply to budget airlines?

Yes. EC 261/2004 applies to ALL airlines operating in the EU — Ryanair, EasyJet, Wizz Air, Vueling, and every other carrier.

Travel Protected

Add Flight Protection during checkout and let us handle the rest. If your flight is disrupted, you could receive up to €600 in compensation — hassle-free.

Browse destinations
Flight Protection — Claim Up to €600 Compensation | BlueGo