How to activate your eSIM

Three simple steps — install before you travel and you'll be connected the moment you land.

14–7 min

Install the eSIM

Do it before you travel

21–2 min

Set it up in Settings

During the flight or at your destination

31–10 min

Automatic connection

Your phone will connect automatically

Choose your device

Automatic install (iOS 17.4+)

  1. 1

    Open the blueGo email with your purchase confirmation

  2. 2

    Tap the "Install eSIM automatically" link

  3. 3

    Your iPhone will download and install the eSIM profile automatically

  4. 4

    Note: requires iOS 17.4 or later. Check it in Settings > General > About

Automatic install (iOS 17.4+)

Set up before you travel (or during the flight)

  1. 1

    Go to Settings > Cellular/Mobile Data

  2. 2

    Check that the blueGo line is turned on

  3. 3

    Select the blueGo line as "Cellular Data"

  4. 4

    In "Cellular Data Options", turn on "Data Roaming"

  5. 5

    Turn off data roaming on your regular line to avoid charges

Set up before you travel (or during the flight)

Troubleshooting

My eSIM doesn't connect after 10 minutes

Restart your phone and check for system updates. If it still doesn't connect, set the APN manually: Name: internet, APN: internet.

I can't scan the QR code

Use the manual install instead, with the SM-DP+ address and the activation code from your confirmation email.

Can I use my regular line at the same time?

Yes — your physical SIM stays active for calls and SMS while the blueGo eSIM handles your data.

Still can't connect? Contact our support

Contact us

Don't have your eSIM yet?

Explore destinations
How to activate your eSIM — step-by-step guide | blueGo